Thursday, December 1, 2011

The Shooting Star

I've gotten awards at work before. But I've only been at my current job 6 months. I spent a little over 3 years at the 2 previous before this. At the last one i received a award once but it didn't really make me feel great sure it came with a $500 cash spiff but still it was just like here is who won next kinda thing. Today I received award and it was nice to here the little speech my boss wrote about me.

"From her very first day Vanessa has proven she is extremely dedicated, here to work hard and when given a goal she will strive to exceed it.  It only took her a few weeks to master our call flow and she was very quickly exceeding quality and stats goals and supporting  calls with efficiency and grace! She has had perfect attendance in the 6 months she has been on our team, always clocking in before her shift and right on time from breaks and lunch. Vanessa has the pleasure of sitting right outside my door. I hear her applying remarkable service and de-escalation skills call after call.  Vanessa supports Spanish calls and although I don’t understand Spanish it is very apparent by her tone she is empathizing and validating each of her customers concerns. Vanessa is truly a “SHOOTING STAR!”  We are so glad to have her on our team!!"

I'm very thankful I have a job I like and a boss and coworkers who are great. I'm fine being away from marketing, timeshare and commission based salary. It's nice to know that timeshare won't be the only thing that will ever been on my resume now.  

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